> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ticketspotapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Print QR tickets with Star or Boca printers

> Configure a network ticket printer, choose its ticket design, and verify printed QR codes before an event.

Ticket Spot POS offers **Star MC Print3** and **Boca Printer** ticket output over **Network (TCP/IP)**.

## Dashboard ticket designs

<AccordionGroup>
  <Accordion title="Star ticket settings">
    <Frame caption="In Design → Tickets & Passes, choose Star MC Print3 to configure its labels, visibility, and appearance. This is the current configuration panel.">
      <img src="https://mintcdn.com/ticketspot/gfEyXWUhZAq8XGhU/assets/refresh/on-site/printer-star.png?fit=max&auto=format&n=gfEyXWUhZAq8XGhU&q=85&s=76fc180256a3115e917f41d3e70924a6" alt="In Design → Tickets & Passes, choose Star MC Print3 to configure its labels, visibility, and appearance. This is the current configuration panel." style={{ width: "100%", maxWidth: "515px", height: "auto" }} width="740" height="1400" data-path="assets/refresh/on-site/printer-star.png" />
    </Frame>
  </Accordion>

  <Accordion title="Boca ticket settings">
    <Frame caption="In Design → Tickets & Passes, choose Boca Printer to configure its labels, visibility, and appearance. This is the current configuration panel.">
      <img src="https://mintcdn.com/ticketspot/gfEyXWUhZAq8XGhU/assets/refresh/on-site/printer-boca.png?fit=max&auto=format&n=gfEyXWUhZAq8XGhU&q=85&s=27fa0edb0bbed471208280af301b2914" alt="In Design → Tickets & Passes, choose Boca Printer to configure its labels, visibility, and appearance. This is the current configuration panel." style={{ width: "100%", maxWidth: "515px", height: "auto" }} width="740" height="1400" data-path="assets/refresh/on-site/printer-boca.png" />
    </Frame>
  </Accordion>
</AccordionGroup>

These are the dashboard design controls. Complete the physical printer test below after connecting your printer.

## Configure and test

1. Open **Design → Tickets & Passes** in the dashboard and choose the matching Star or Boca design. Set its text, dimensions, and QR placement for your ticket stock.
2. Connect the POS device and printer to a network where the device can reach the printer.
3. Open POS settings and find **Printer Configuration**.
4. Select the **Ticket Printer Model**, choose **Network (TCP/IP)**, and enter the printer's network address and port.
5. Save the configuration and send a test print. Verify the paper feed, alignment, text, and QR code physically.
6. Print a ticket from a completed test order and scan its QR code using the check-in app.

A **Test sent** status means the command was sent; inspect the printer output to confirm the printer actually produced a usable ticket. Use the network connection offered by these settings; a USB or Bluetooth connection is not interchangeable with its network address.

## Recover a failed print

Check power, paper, network reachability, address, and port. If the sale already succeeded, print the existing ticket again. Reprinting does not create a second admission entitlement, and two copies of the same QR code refer to the same ticket.

## Related guides

* [Ticket and pass design](/branding-and-design/tickets-and-passes)
* [Complete design options](/branding-and-design/design-options-reference)
* [Box-office sales](/on-site/box-office-pos)
* [Mobile check-in](/mobile-app/mobile-check-in)


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