> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ticketspotapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Invitations

Managing invitations helps you control access, update roles, or remove users who haven’t joined yet. Each pending or active team member has a menu where you can take quick actions such as updating their role, resending their invite, or removing them from your team.

Let’s get started 🚀

**Step 1**: Log in to your **Ticket Spot** account and click on the **Invite Team** tab from the top navigation bar to open the team management page.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/invite-team-tab.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=fee356e2d3c0efed1842a0d245a0fbb8" alt="invite-team-tab" width="1382" height="291" data-path="assets/team/manage-invitations/invite-team-tab.png" />

**Step 2**:Select the invitation you want to manage and click the vertical ellipsis (⋮) next to it to open the available actions.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/list-options.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=f5a0b2556584b573332c802ebcafc25b" alt="list-options" width="1479" height="560" data-path="assets/team/manage-invitations/list-options.png" />

## Change Role

Select **Change Role** to update the team member’s access. This option lets you assign a new role if their responsibilities change or if they need more (or less) permission within your Ticket Spot account.

1. Select **Change Role** from the list of options to update the member’s access level.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/change-role-btn.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=dc0282013fe79bdd24d12d739939e769" alt="change-role-btn" width="1541" height="570" data-path="assets/team/manage-invitations/change-role-btn.png" />

2. Choose the **new role** from the list to update the team member’s permissions, then click **Update** to save the changes.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/update-btn.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=bfa5012a782e16c4b738e623eb4414a6" alt="update-btn" width="1374" height="829" data-path="assets/team/manage-invitations/update-btn.png" />

## Resend Invitation

Use this option when a team member hasn’t accepted their invite or missed the original email.

1. Select **Resend Invitation** from the list of options to send a new invite link to the team member.
   <img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/resend-invitation.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=307484317ad147877ac2ef3b63ead135" alt="resend-invitation" width="1558" height="578" data-path="assets/team/manage-invitations/resend-invitation.png" />

2. The system will resend the invitation to their email so they can join your team, and a confirmation message will appear once the invite is sent.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/success-resend-invite.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=edd2d8ca062bb08256f67d6f64f88e1f" alt="success-resend-invite" width="1022" height="224" data-path="assets/team/manage-invitations/success-resend-invite.png" />

## Remove

Use this option to delete a pending or existing team member from your list and remove their access.

1. Select **Remove** from the list of options to delete the team member from your account.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/remove-btn.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=47a1a6601121ca7be9b2028d8877252a" alt="remove-btn" width="1560" height="609" data-path="assets/team/manage-invitations/remove-btn.png" />

2. A confirmation window will appear. Click **Yes** to remove the member or **No** to cancel the action.
   <img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/confime-remove.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=f120e5866a7f17b813098011bf1daa47" alt="confirm-remove" width="1079" height="431" data-path="assets/team/manage-invitations/confime-remove.png" />

A confirmation message will appear indicating that the team member has been successfully removed.

<img src="https://mintcdn.com/ticketspot/euoRT8-vXTfkyd5k/assets/team/manage-invitations/success-remove.png?fit=max&auto=format&n=euoRT8-vXTfkyd5k&q=85&s=ecdd841e996e41e26e19f72d175c490d" alt="success-remove" width="963" height="262" data-path="assets/team/manage-invitations/success-remove.png" />
