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Use this checklist after completing your website setup and first event. Test the public page guests will use, on desktop and mobile.

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Event and ticket offer

  • The event has the correct title, venue or joining information, dates, times, and timezone.
  • The saved event is live and has the intended public or private visibility.
  • Each ticket has the correct price, currency, fees, and sales window. A free RSVP shows no charge.
  • Ticket quantities and shared event or session capacity match the places you can sell.
  • For recurring events, day passes, or time slots, guests can choose the intended occurrence and understand what their ticket includes.
Review event details, ticket setup, or capacity rules if something differs.

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Website and checkout

  • The event appears on the intended published website, widget, or store product.
  • For Shopify, the linked product uses the required Ticket Selector and product template; Shopify payment settings are ready.
  • Other selling routes have the applicable payment setup.
  • A visitor can select tickets and complete the intended checkout on a desktop and a phone.
  • If enabled, seat selection, required questions, access codes, membership rules, add-ons, and quantity limits behave as intended.
Use the payment provider or platform’s supported testing workflow. A purchase through live checkout can charge the selected payment method; account for that when choosing your test.

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Booking, delivery, and admission

  • The completed booking appears in the correct Ticket Spot event and occurrence with the expected tickets and attendee details.
  • Confirmation reaches the test recipient, and the ticket or QR code can be opened.
  • If you enabled Shopify’s Thank You ticket block, ticket access works after checkout.
  • The organizer can find the order and its payment status. For paid tickets, check the transaction in the platform or provider that processed it.
  • Before event day, staff can access the correct event and validate a test ticket using the intended check-in workflow. A test scan records admission, so use a booking reserved for testing.
For a missing message, follow email and SMS delivery troubleshooting. For a missing widget or event, start with setup troubleshooting.

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Ready to share

Share the public website or event link that passed these checks. Use tracking links if you want to measure a campaign. Repeat the relevant checks after changing your ticket offer, website theme, or checkout settings. Next, prepare event day or explore more features.