Skip to main content
Use this tour to find your way around the Ticket Spot dashboard. For a guided setup, choose your website, then follow the first-event guide and launch checklist.

​
Explore the dashboard

Choose the site you want to manage, then use the top navigation to move between Events, Analytics, Memberships, Seat Charts, Design, Integrations, Settings, and Invite Team.
Ticket Spot Demo navigation with the site selector and Design highlighted

Choose your site from the top-left menu, then use the navigation tabs to open each area.

​
Start with your brand

Set your brand colors and logo before creating a widget or customizing emails. Basic brand identity is available on all plans. Continue through the Design setup guide to review each attendee-facing surface.
Brand editor with Upload Image and the primary color swatch highlighted

Open Design → Brand to upload a logo and choose your primary color. The preview shows how the selected brand appears.

​
Memberships

Use memberships and annual passes for admission across assigned events, class packages, members-only tickets, or special member prices. The Memberships tab also shows the people assigned and their visit/expiry details.
Create Membership editor with Pricing and Access Rules highlighted

In Memberships, create a membership and review Pricing, Access Rules, and assigned Events. This example shows a $99 one-year pass.

​
Event Management

Everything you need to build, edit, and organize your events—from setup to launch.
Sunset Yoga event card with Open dashboard and Manage event highlighted

Choose Manage event to edit the event, or Open dashboard to manage its attendees.

​
Analytics

Understand event performance through clear visual insights, revenue breakdowns, and engagement patterns.
Analytics overview with the date range and Sales tab highlighted

Select an event and date range, then switch between Overview, Sales, Attendance, Traffic, Abandoned Carts, and Email.

​
Attendee Management

Your central place to review attendee records, update information, and keep your event data organized.
Attendee dashboard with Add Attendee and search highlighted; identity concealed

Use Add Attendee for a manual registration, search or filter the list, and use Export for a report. Personal details are concealed in this example.

​
Attendee Portal

This section explains the tools attendees use to access and manage their tickets and event information.
Attendee ticket-page preview showing QR access, documents, and contact actions

Attendees can view their QR code, download documents, and contact the host. This built-in preview shows the available sections; hosts control their visibility in Design → Attendee Ticket Page.

​
Mobile App

On-site features that help your team scan tickets, manage check-ins, and track attendees in real time.
Check-in launcher with App Store and Google Play installation links circled

From Events → View activity, choose Check In Attendees. Use the mobile installation QR codes or links for iOS and Android, or start desktop check-in.

​
Branding and Design

Everything you need to customize your Event Hub’s visual identity, layouts, and ticket/receipt designs.
Widget editor with Quick Settings and View all layouts highlighted

Open Design → Widget. Start in Quick Settings, use View all layouts for layout choices, or open All Settings for the complete set of controls.

The widget editor zooms toward All Settings, opens it, and reveals the settings categories beside the live event previewIn Design → Widget, choose All Settings beside Quick Settings to browse every category. View the static image.

​
Integrations

Connect Ticket Spot with other platforms to sync events, automate workflows, and enhance your setup.
Event platform integration cards with Eventbrite and Ticket Tailor highlighted

In Integrations, find Event Platforms and choose View Details or Connect for the service you want to use.

​
Event Platform Integrations

​
Virtual Event Integrations

​
Live Streaming Integration

​
Marketing Automation

​
Site Settings

Controls that let you manage your site’s configuration, domain, tracking, and multi-site operations.
Settings navigation with Domains and Sender Identity and Mobile Check-in highlighted

Open Settings to configure domains, sender identity, analytics, event submissions, mobile check-in, and marketplace options.

​
Website setup

Follow Website setup to add Ticket Spot to your website or ecommerce store. Shopify, Wix, Ecwid, and WordPress have their own setup guides; other websites can use an embed.
Platform integration cards showing Shopify connected to Ticket Spot Demo and Wix installation highlighted

Website and ecommerce connections are under Integrations → Platform Integrations. The example shows the Demo Shopify connection alongside Wix and Ecwid.

​
Team

Invite teammates, assign roles, and collaborate with controlled access and permissions.
Add team member form with Ticket Checker and Event Manager role selectors circled

Choose Invite Team → Invite Team Member, enter an email address, and select Admin, Ticket Checker, Support Manager, or Event Manager.

​
Account

Manage your profile, payouts, and notifications from Account. On Events, click the Current plan card to view usage, or choose Manage plan to open Billing.
Account menu with Account Setting and Notifications highlighted

Open Account in the top-right corner for profile settings, payouts, and notifications. Use the Current plan card on Events for usage and billing.

​
Frequently asked questions

Tickets count in the calendar month they are issued, when the purchase or registration is processed. Event dates and check-in dates do not change that month. If you issue 600 tickets in October for November and December events, all 600 count toward October. On a 500-attendee Professional allowance, you need capacity for the extra 100, assuming no other October usage.See monthly allowance rules and ticket packs.
Select your site and open Events. Click the Current plan card’s heading or usage message to open Usage & Add-Ons, then read ATTENDEES → Used this cycle, Remaining, and Available Now. Owners and admins can see this card, including when it only says Usage is within plan limits. Manage plan opens Billing to change your plan or add credits.
Ticket Spot Demo Events dashboard with the Current plan usage message highlighted

Click the Current plan heading or usage message to see the detailed balance. Demo account shown.

Follow the monthly usage walkthrough.
Turn on Automatic translation in Design → Widget → Quick Settings for supported built-in widget and checkout labels. For translated emails and tickets, enable Multilingual communications separately in Design → Attendee Communication. Your own event descriptions and custom messages need their own translations.See the Language and locale FAQ for preview languages, custom wording, translated emails, and regional settings.
For broader questions about pricing, integrations, and event features, visit the general Ticket Spot FAQ. The Language and locale FAQ focuses on translation and regional settings.