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Open an event and choose Event Details to configure its category, registration method, privacy, capacity, timezone, title, and media. Save the event after making changes.

Category

Choose Category first, then choose its Subcategory. The current editor derives the event type from the selected category; there is no separate Type dropdown.

Additional categories

Use Additional categories (optional) to choose up to 3 additional categories, on top of the primary category. These help your event appear in relevant Ticket Spot Event Discovery category searches. They do not change the primary category or its subcategory. The backend saves up to three distinct additional categories. It removes duplicates and the primary category from the additional list. If you change the primary category to one already selected as an additional category, the editor removes that duplicate. Save the event to apply your choices.

Search discoverability

Turn on Not discoverable via search engines and Ticket Spot Event Discovery in the Category section, then save the event to exclude it from discovery.
Category settings showing Family & Education as the primary category, Music, Food & Drink, and Sports & Fitness as additional categories, and the Not discoverable toggle switched off

Example: one primary category and three additional categories. The discoverability exclusion toggle is off; turn it on to exclude the event from discovery and search-engine indexing.

Discovery is enabled by default for organizers, but an organizer can opt out in the site’s General settings. Promotion requires an eligible paid plan and a public, live event; private, hidden, and access-code events remain excluded even when this toggle is off. This setting does not make the event private: people with its direct link can still open it, subject to its existing access settings. Use Privacy if you need to restrict access. Search engines may take time to recrawl the page and remove an existing result; copies on other websites are outside this setting’s control.

Subcategory

The Subcategory field appears after you select a category. Choose the closest match from that category’s list. Example:
If your category is Food & Drink, you can select Beer, Wine, or Food depending on your event type.
Choose a category, then a subcategory from its list.

Choose a category, then a subcategory from its list.

Event Setup

Event Details → Event Setup offers tickets, RSVP/simple registration, an external URL, and display-only events.

Event Details → Event Setup offers tickets, RSVP/simple registration, an external URL, and display-only events.

Select from the options listed below on how you want people to register or view your event. Each option defines how attendees can interact with your event listing.

Sell Tickets

Offer free or paid tickets directly through Ticket Spot using a simple checkout process.

RSVP or Simple Registration

Allow guests to RSVP through a form and collect basic attendee details.

External URL

Redirect attendees to an external website or hosted event page. Turn Link to hosted event page on to use the Ticket Spot event page. Turn it off to enter a separate registration or information URL in the field below. This field changes the destination for this event; custom-domain setup is handled separately in Domain and tracking.
External URL events can use the hosted event page or a separate destination.

External URL events can use the hosted event page or a separate destination.

Display Only

Show event info without registration or checkout options. Examples:
  • If you’re hosting a paid concert, select Sell Tickets.
  • For a free community meetup, choose RSVP or Simple Registration.

Privacy

Event Details → Privacy separates hiding the event from listings and requiring an access code.

Event Details → Privacy separates hiding the event from listings and requiring an access code.

Use Hide Event from Event Listing to remove an event from listings. Someone with its direct URL may still be able to open it. Instruction: Select Hide Event from Event Listing to hide the listing. For the hosted event page, enable Require Access Code and set Access Code when visitors must enter a code before accessing the event and ticket purchases. Test the public page with and without the code. Ticket-level hidden access codes are configured separately in Tickets.

Event Capacity

Event Capacity controls whether registration is unlimited or has a maximum attendee count. Configure the waitlist in its separate step.

Event Capacity controls whether registration is unlimited or has a maximum attendee count. Configure the waitlist in its separate step.

Set the overall attendee capacity for the event, alongside each ticket type’s quantity. Review capacity again before manually approving pending attendees because an organizer approval can exceed the configured limit. Subscription ticket allowances are separate from event capacity. Example: If you’re hosting an event in a mall and have space for 40 people, set the event capacity to 40 tickets. Check that checkout reports the event as full when that capacity is reached. If your event is open to everyone, like a public concert or festival, simply toggle on Unlimited Capacity. This removes the event-wide cap; ticket quantities, purchase rules, and subscription allowances still apply.
Tip: Enable Unlimited attendee capacity if there’s no limit on the number of attendees.

Event Page

Event Details includes the event-page handle and timezone. Language settings do not change the event timezone.

Event Details includes the event-page handle and timezone. Language settings do not change the event timezone.

Customize how your event page looks to attendees. You can create a short, shareable link and adjust design elements like button text or site name to match your brand. Custom Handle Set a unique URL handle for your event page to make it easy to share and remember. Your event link will appear as https://ticketspotapp.com/e/your-handle. Example: Entering ccg99 creates
https://ticketspotapp.com/e/ccg99
Note: The handle must be at least 5 characters long.

Calendar Design Override

Open the event’s Display Settings → Widget Text Overrides for this control; older screenshots place it in Event Details. Customize how your event appears in the Calendar View by updating the Event Button Text. This lets you create a more personalized call-to-action for individual events. Leave this field empty to use the default button text from the Design Widget tab. Example: Change Book your event now to Reserve Your Spot or Join This Session for a better fit with your event’s tone.
Event Button Text overrides this event’s widget button. Leave it blank to inherit the widget’s shared text settings.

Event Button Text overrides this event’s widget button. Leave it blank to inherit the widget’s shared text settings.

Event Page Design Override

Open Display Settings → Event Page Customization for the current controls, including Host Logo and Host Information. Customize your event page appearance by updating the Buy Tickets Button Text or Site Name. You can override default settings for individual events to better match campaign-specific designs or messaging.
  • Buy Tickets Button Text - Change the text shown on the ticket purchase button.
Example: Replace Buy Tickets with Get Your Pass or Book Entry.
  • Site Name – Display your brand or website name on the event page for consistency.
Example: Enter EventSphere or MyBrand Live.
Info: Leave these fields empty to use the default settings from Design → Event Page and your site name.
Event Page Customization has separate logo, purchase-button, and site/host-name overrides. Empty text fields use the shared event-page design defaults.

Event Page Customization has separate logo, purchase-button, and site/host-name overrides. Empty text fields use the shared event-page design defaults.

Timezone

Select the timezone where your event will take place. This ensures the event time displays correctly for all attendees. Example:
If your event is happening in Los Angeles, select Pacific Time (US/Canada) so the timing reflects the local schedule of that city.
Tip: Always select the timezone of the event location, not your own — this ensures that all attendees see the correct event time.

Title

Set the event title and primary image. Secondary images and the description follow in the same Event Details column.

Set the event title and primary image. Secondary images and the description follow in the same Event Details column.

Enter a clear and descriptive name for your event. The title helps attendees quickly understand what your event is about. Examples:
  • Summer Food Festival 2025
  • Digital Marketing Workshop for Beginners

Primary Image

Upload the main image for your event. This image appears on your event listing and helps attract attendees by giving a visual preview.
Note: It is recommended that the image follow a 3:2 width-to-length ratio for best display quality.
Example:
Use your event’s banner, logo, or a relevant promotional image

Secondary Image

Upload additional images to showcase more details about your event. These images can include venue photos, guest speakers, schedules, or highlights from past events. Example:
Add images of the event location or promotional posters to make your listing more appealing.

Description

Event Details includes a rich-text description and optional description images.

Event Details includes a rich-text description and optional description images.

Write a clear and engaging summary of your event. Include important details such as purpose, activities, date, and what attendees can expect. Example:
Join us for a fun-filled evening at the Annual Food Fest 2025 featuring local breweries, live music, and food stalls.

Description Images

Add Thumbnail Images that appear directly below your event description. These images should visually support your event details — for example, flyers, sponsor logos, or additional visuals that highlight specific information mentioned in the description. Example:
Include a flyer showing the event schedule or a sponsor banner to give attendees more context and make your listing more engaging.

Promotional Video

Event Details → Promotional Video accepts a supported video URL.

Event Details → Promotional Video accepts a supported video URL.

Add a Promotional Video to your event page to highlight speakers, showcase past events, or provide important information to attendees. You can embed videos from YouTube or Vimeo by pasting the video link in the field provided. Video URL: Enter a valid HTTPS link from YouTube or Vimeo (e.g., https://www.youtube.com/watch?v=...). The video will automatically appear on your public event page once saved.

Self-Serve Check-In

Self-Serve Check-In lets you prepare an expiring kiosk link. This screenshot shows the setup controls before generating a link.

Self-Serve Check-In lets you prepare an expiring kiosk link. This screenshot shows the setup controls before generating a link.

Generate a dedicated kiosk URL that allows guests to check in on their own. When enabled, attendees can scan their tickets and complete check-in without staff assistance. Steps to generate a kiosk URL:
  1. Select the kiosk link expiry duration (1–5 days) from the dropdown, then click Generate Kiosk URL to create the link.
  2. Copy the generated kiosk URL and share it with attendees so they can access the self-check-in screen and scan their tickets.
Note: You can regenerate the kiosk URL anytime. Just choose a new expiry duration and click Generate Kiosk URL to create a fresh link. See self check-in kiosk setup for link generation and expiry, and custom domains for branded hostnames. A Custom Handle changes the path for one event; it is not a DNS domain setting.

Organization and invitation-only capacity

If Organization is offered, choose the organization responsible for the event. Confirm the selected site and organization before saving. A finite Event Capacity is required for Waitlist → Limit waitlist purchases to event capacity. The waitlist threshold can be 0 for invitation-only purchasing from the start. See waitlist capacity and invitations.