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Create your event and tickets in Ticket Spot, then publish the event as a product in your Ecwid store. Customers order through Ecwid checkout, and Ticket Spot creates the linked attendee records.

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Before you start

  • Sign in to the Ecwid store where you want to install Ticket Spot, with permission to install apps and manage products.
  • Have an event name, date, location, ticket prices, and capacity ready. Check Ticket Spot plan requirements for the features you need.
  • Set up the payment methods for your store in Ecwid before testing paid ticket purchases. Ecwid processes product orders through its store checkout.
This guide covers Ecwid product sales. If you are adding a standalone Ticket Spot widget to a different website, follow Embed on your website, including its payment setup.

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Install and connect

  1. Open the Ticket Spot listing in the Ecwid App Market. You can also open Ticket Spot Integrations → Platform Integrations and choose Install App on Ecwid.
  2. Complete installation for the intended store and follow the sign-in instructions. If Ticket Spot asks you to sign in to finish linking the installation, complete that step.
  3. In Ticket Spot, use the site selector to confirm you are working in the workspace for that Ecwid store.
Ecwid integration card with Install App highlighted.

Use the Ecwid installation card to connect the store where you will sell tickets.

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Create your first event

In the connected workspace, create the event and add its dates, venue, ticket types, prices, and quantities. Follow Create your first event, or choose an event-type guide for a class, tour, show, or other format. Start with the event and ticket choices you intend to offer. Review any registration questions and confirm how they appear on the Ecwid product during your test purchase.
Exclusive time slots use Ticket Spot checkout and cannot be published to an external store catalog. Use the exclusive booking guide for that workflow.

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Publish to your Ecwid store

  1. Open the event in Ticket Spot and choose Publish. If separate destination buttons appear, choose Publish to Ecwid.
  2. In Publish to Ecwid Store, review the Categories choices for your store.
  3. Choose Publish to Ecwid to create or update the store product. Save keeps your event changes without publishing them to Ecwid.
  4. Open Ecwid · Product linked, then choose Open in Ecwid to inspect the linked product.
  5. Check its store visibility, category placement, dates, ticket options, prices, and available quantities. Open the public storefront to confirm a visitor can find it.
Make later event and ticket changes in Ticket Spot and publish to Ecwid again when you want to update the linked product.

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Test the purchase and attendee record

Open the published product as a visitor and check both desktop and mobile. Select the intended event date and ticket option, enter the required information, and complete an order through Ecwid checkout. Verify the result in both places:
  • Ecwid: confirm the product, selected options, quantity, order total, and payment status.
  • Ticket Spot: open the event’s attendee dashboard and find the order and attendees. Check that the date and ticket type match the purchase and review ticket communication.
An attendee record is not a substitute for checking the order’s payment status in Ecwid. Complete the launch checklist before promoting your event.

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Troubleshooting

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Next steps