Billing and Plans

The Billing section helps you manage your current subscription plan, explore available upgrades, and monitor your event-related usage. You can easily switch between plans, view ticket limits, and access premium features as your event needs grow. Let’s get started 🚀

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Navigation

Log in to your Ticket Spot account and click on Billing from the top navigation bar. You’ll be redirected to the Choose Your Plan page — this is your billing dashboard, where you can view your current plan and all available upgrades.

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Understanding Billing Dashboard

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1. Current Plan

At the top of the page, you’ll see your current plan details inside a green box.
It includes:

• Your current plan name (e.g., Free Plan)
• A short description of your plan’s benefits
• A button labeled Explore Plans, which takes you to view all available upgrades

Example: You’re on the Free Plan. Upgrade to unlock powerful features like unlimited events, advanced analytics, email automation, and custom branding.

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2. Available Subscription Plans

You will see four plans displayed:

• Free
• Professional
• Business
• Enterprise

Each plan lists its features, ticket and email limits, and pricing. You can toggle between Monthly and Yearly billing options using the switch at the top.

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Upgrading a Plan

Step 1: Click on the Select Plan under your desired subscription. Step 2: A payment window will open. Enter your billing details and click on the Subscribe button to confirm your purchase. Once the payment is successful, your new plan will be activated immediately and displayed as your current plan on the Billing dashboard.

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Enterprise Plan Customization

If you’re selecting the Enterprise plan:

• Use the Select Ticket Volume dropdown to choose your monthly ticket capacity (e.g., 600, 1000, or more).
• Pricing will automatically update based on the number of tickets you select.

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Compare Plans and Features

Use this table to compare features available in each plan and choose the one that fits your event needs.

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Tip: Each checkmark (✓) shows the plan that includes the feature.
If your current plan doesn’t include a feature you need, you can upgrade anytime from the Billing page.