Navigation
Log in to your Ticket Spot account and click on Billing from the top navigation bar.
Understanding Billing Dashboard
1. Current Plan
At the top of the page, you’ll see your current plan details inside a green box.It includes:
- Your current plan name (e.g., Free Plan)
- A short description of your plan’s benefits
- A button labeled Explore Plans, which takes you to view all available upgrades
Example: You’re on the Free Plan. Upgrade to unlock powerful features like unlimited events, advanced analytics, email automation, and custom branding.
2. Available Subscription Plans
You will see four plans displayed:- Free
- Professional
- Business
- Enterprise
| Plan | Price (Monthly) | Ticket Limit | Email Limit | Key Features |
|---|---|---|---|---|
| Free | $0 (Free Forever) | Up to 20 tickets/month | N/A | Limited calendar customization, up to 5 events, free ticket type, 3rd party integration |
| Professional | $9.99/month | Up to 50 tickets/month | Up to 100 emails/month | Unlimited events, mobile scan app, full calendar customization |
| Business | $29.99/month | Up to 300 tickets/month | Up to 600 emails/month | Waitlist feature, user-created events, custom-hosted page |
| Enterprise | Starting at $49/month | Up to 600 tickets/month (configurable) | Unlimited emails | Custom domain, no branding, advanced customization |
Upgrading a Plan
Step 1: Click on the Select Plan under your desired subscription.
Enterprise Plan Customization
If you’re selecting the Enterprise plan:- Use the Select Ticket Volume dropdown to choose your monthly ticket capacity (e.g., 600, 1000, or more).
- Pricing will automatically update based on the number of tickets you select.
Compare Plans and Features
Use this table to compare features available in each plan and choose the one that fits your event needs.| Feature Category | Free | Professional | Business | Enterprise |
|---|---|---|---|---|
| Event Customization | Basic only | ✓ | ✓ | ✓ |
| Add Event Category | ✗ | ✓ | ✓ | ✓ |
| Desktop & Mobile Layouts | ✗ | ✓ | ✓ | ✓ |
| AI Quick Start | ✗ | ✓ | ✓ | ✓ |
| User Create Event | ✗ | ✗ | ✓ | ✓ |
| Event Types | RSVP only | ✓ | ✓ | ✓ |
| Online / On-site / Hybrid Events | ✗ | ✓ | ✓ | ✓ |
| Private Events | ✗ | ✗ | ✓ | ✓ |
| Ticket Management | Up to 20 tickets | Up to 50 | Up to 300 | Custom (600+) |
| Add Descriptions & Images | ✓ | ✓ | ✓ | ✓ |
| Set Limits, Status & Sale Dates | ✗ | ✓ | ✓ | ✓ |
| Add Booking Fee | ✗ | ✓ | ✓ | ✓ |
| Waitlist Feature | ✗ | ✗ | ✓ | ✓ |
| Ticket Types | Free Ticket Only | ✓ | ✓ | ✓ |
| Paid / Time Slot / Pass Tickets | ✗ | ✓ | ✓ | ✓ |
| Pay-What-You-Want Tickets | ✗ | ✗ | ✓ | ✓ |
| Branding & White Label | TicketSpot Branding | ✓ (partial) | ✓ | ✓ |
| Remove TicketSpot Branding | ✗ | ✗ | ✓ | ✓ |
| Custom Brand Colors | ✗ | ✓ | ✓ | ✓ |
| Custom Domain | ✗ | ✗ | ✗ | ✓ |
| Analytics Dashboard | ✗ | ✓ | ✓ | ✓ |
| Check-in & Sales Analytics | ✗ | ✓ | ✓ | ✓ |
| Abandoned Cart Analytics | ✗ | ✗ | ✓ | ✓ |
| Integrations | Limited | ✓ | ✓ | ✓ |
| Zoom / Google Calendar | ✗ | ✓ | ✓ | ✓ |
| Mailchimp / Zapier | ✗ | ✗ | ✓ | ✓ |
| Registration Forms (RSVPs) | ✗ | ✗ | ✓ | ✓ |
| Custom Form Fields & Questions | ✗ | ✗ | ✓ | ✓ |
| Attendee Communication | ✗ | Up to 100 | Up to 600 | Unlimited |
| Auto Emails & CSV Exports | ✗ | ✓ | ✓ | ✓ |
| Discount Codes | ✗ | ✓ | ✓ | ✓ |
| Apply Promo Codes | ✗ | ✓ | ✓ | ✓ |
| Volume Discounts | ✗ | ✗ | ✓ | ✓ |
| Support | 24/7 Email Support | ✓ | ✓ | ✓ |
| Learning Spot Access | ✓ | ✓ | ✓ | ✓ |
| Private VIP Support | ✗ | ✗ | ✓ | ✓ |
Tip: Each checkmark (✓) shows the plan that includes the feature.
If your current plan doesn’t include a feature you need, you can upgrade anytime from the Billing page.