Customize the attendee ticket page - Ticket Spot

Use Design → Attendee Ticket Page to configure the information and actions attendees see when opening their ticket details. This design section is available on Business and higher.

Configure visibility

Design → Attendee Ticket Page configures attendee edits and the sections shown on the ticket page. Use the separate sample preview to inspect the result.

Select the correct site and open Design.
Select Attendee Ticket Page.
Under Visibility Settings, set the controls below.
Wait for Successfully updated attendee page settings after each change. These switches save immediately; a failed update restores the previous value.

Option	Effect
Allow Attendee Edits	Allows editing names, contact information, answers, and waivers. When off, details are view-only.
Show Order Details Section	Displays order ID, purchase date, purchased tickets, total, and refunds.
Show Tickets Section	Displays the View QR Code control.
Show Documents Section	Displays receipt, PDF download, and wallet-pass options where available.
Show Cancel or Transfer Action	Displays the cancel/transfer action. Event eligibility and cancellation/transfer settings still matter.
Show Contact Host Action	Displays the option to contact the host.

These settings control presentation. Showing a document section does not create a missing document or enable a feature excluded by the ticket or plan.

Verify as an attendee

The built-in attendee ticket-page preview shows QR access, document downloads, and attendee actions.

Open a test attendee’s ticket page and check the visible sections. With edits disabled, confirm that details are view-only. If you hide Tickets or Documents, consider how attendees will otherwise obtain their QR code before the event.