Manage Events

Open Events, find the event, and choose Manage event. The card’s three-dot More actions menu provides shortcuts to tickets, exports, the event page, attendees, duplication, sharing, messages, and Analytics. Availability depends on your role and the event.

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Edit Event

Choose Manage event, open the relevant setup step, and edit its fields. Some sub-editors—such as saved tickets—have their own save button. Save those changes before leaving the sub-editor, then use the event’s Save control as needed. See the event editor steps and complete option checklist.

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Save Event

Save preserves the event’s current status. Saving a draft keeps it a draft; saving an already live event does not turn it into a draft. A new event uses Create Event for its initial save.

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Publish Event

The controls adapt to the site and event: An individual occurrence has its own Save control; platform publishing is handled from the appropriate parent event. After publishing, check event privacy, dates, sales windows, ticket availability, and the actual event page or installed widget. For Shopify, also verify the Ticket Selector.

Editor menu and Change to Live confirmation

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Duplicate an event

Choose More actions → Duplicate on the event card. Event properties are always included. Choose whether to copy Tickets, Communication, Hosts, and Promo codes. Events with assigned seating also offer Seating chart. Promo codes start unchecked; the other offered copy options start checked. Select Duplicate to create the copy, then review its name, dates, ticket rules, communications, hosts, and seating before publishing. A copy of the layout is not a transfer of existing attendees or reservations. Cancel closes the dialog without creating a copy.

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Copy Event Link

Choose More actions → Share on the event card. Copy copies the displayed event link. Facebook, Tweet, LinkedIn, Email, and Text open the corresponding sharing flow. Opening this dialog alone does not send a message. View event page on the card or Event Page in the editor opens the public page. Check the target event and date before distributing a link. Use tracking links when you need campaign attribution.

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Export attendees and reports

Choose More actions → Export attendees. Read the Exporting scope before downloading Attendees, Check-in activity, or Financial report. For a series, the card starts with the next upcoming occurrence. Use the occurrence’s attendee page to choose another date or a specific time slot. See export scope and fields.

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Cancel Event

Open the editor’s three-dot menu and choose Cancel Event. A series can label this entry Cancel all Events; the dialog still lets you choose the scope.

1. Choose Specific date or time or All upcoming dates and times. Select the intended date/time when cancelling one occurrence.
2. Review the affected-attendee count and, when shown, the number of unique email recipients.
3. Set Notify Attendees. It starts on. With notifications on, review Email Subject and Message; with it off, the confirmation says no notification emails will be sent.
4. Select the cancellation button to open Confirm cancellation.
5. Review the scope again, then confirm only when ready. Back to details returns to the form; Keep Event closes it without cancelling.

Review cancellation scope and confirmation

Cancellation stops registration and marks affected attendees as not attending. Refunds are not issued automatically. A queued notification is not proof of delivery. If the dialog reports an uncertain or partial failure, use Retry Cancellation and inspect the result before starting a separate cancellation.

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Restore Event as Draft

Open a cancelled event and choose Restore as Draft from the editor’s three-dot menu. Review attendee statuses, dates, tickets, availability, and platform synchronization before publishing again. Restoring as draft does not make the event live.

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Delete Event

Choose Delete Event from the editor menu and read the confirmation before Delete Permanently. Back closes the confirmation without deleting. Deletion removes the event from normal dashboard listings and has no normal Restore as Draft action. Deleting a series affects its associated dates. A linked Shopify product is archived as part of deletion; handle refunds separately. Deleting the event is distinct from erasing attendee, order, or payment records, so do not interpret the confirmation as a guarantee that every associated record is erased.