Capacity
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Monthly ticket capacity | 20 tickets | 500 tickets | 1,500 tickets | 2,500+ with ticket packs | Custom |
Seating Charts
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Interactive seating charts | — | — | ✓ | ✓ | ✓ |
| Seat rows, tables & sections | — | — | ✓ | ✓ | ✓ |
| Seat categories & pricing | — | — | ✓ | ✓ | ✓ |
| General admission seating areas | — | — | ✓ | ✓ | ✓ |
| Reusable seating chart templates | — | — | ✓ | ✓ | ✓ |
| Upload venue floor plans | — | — | — | ✓ | ✓ |
| Sell tables as a whole | — | — | — | ✓ | ✓ |
| Booth seating layouts | — | — | — | ✓ | ✓ |
| Multi-floor or multi-zone venues | — | — | — | ✓ | ✓ |
Event Creation
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Edit title, description, images, venue, date & time | ✓ | ✓ | ✓ | ✓ | ✓ |
| Event categories | ✓ | ✓ | ✓ | ✓ | ✓ |
| Fonts & color customization | — | ✓ | ✓ | ✓ | ✓ |
| Desktop event layouts | — | ✓ | ✓ | ✓ | ✓ |
| Mobile event layouts | — | ✓ | ✓ | ✓ | ✓ |
| Time-slot event layouts | — | ✓ | ✓ | ✓ | ✓ |
| Hide events from listings | — | ✓ | ✓ | ✓ | ✓ |
| Custom event URL (slug) | — | — | — | ✓ | ✓ |
| Add to calendar (Google, Apple, Outlook) | — | ✓ | ✓ | ✓ | ✓ |
| User-submitted events (approval flow) | — | — | ✓ | ✓ | ✓ |
Ticketing
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Stripe installment payment plans | — | — | ✓ | ✓ | ✓ |
| Embedded checkout widget | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hosted event page with ticket checkout | — | ✓ | ✓ | ✓ | ✓ |
| Checkout page layout & label customization | — | — | ✓ | ✓ | ✓ |
| Free tickets | ✓ | ✓ | ✓ | ✓ | ✓ |
| Paid tickets | — | ✓ | ✓ | ✓ | ✓ |
| Pay-what-you-want tickets | — | ✓ | ✓ | ✓ | ✓ |
| Ticket name & description | ✓ | ✓ | ✓ | ✓ | ✓ |
| Basic pricing & capacity | ✓ | ✓ | ✓ | ✓ | ✓ |
| Min / max per order | — | ✓ | ✓ | ✓ | ✓ |
| Ticket images | — | ✓ | ✓ | ✓ | ✓ |
| Apply service fee toggle | — | ✓ | ✓ | ✓ | ✓ |
| Sales tax collection | — | — | ✓ | ✓ | ✓ |
| Start sales immediately | ✓ | ✓ | ✓ | ✓ | ✓ |
| Scheduled ticket sales start | — | ✓ | ✓ | ✓ | ✓ |
| Scheduled ticket sales end | — | ✓ | ✓ | ✓ | ✓ |
| Timed entry tickets & passes | — | ✓ | ✓ | ✓ | ✓ |
| Check-in limit (e.g. 1 entry per ticket) | — | — | ✓ | ✓ | ✓ |
| Ticket validity period | — | — | ✓ | ✓ | ✓ |
| Hidden tickets with access codes | — | — | ✓ | ✓ | ✓ |
| Group tickets | — | — | ✓ | ✓ | ✓ |
| Ticket requirements (minimum quantity) | — | — | ✓ | ✓ | ✓ |
| Require approval for purchase | — | — | ✓ | ✓ | ✓ |
| Reserve now, pay later | — | — | ✓ | ✓ | ✓ |
| Early check-in window | — | — | ✓ | ✓ | ✓ |
| Waitlists | — | — | ✓ | ✓ | ✓ |
| Advance purchase window | — | — | ✓ | ✓ | ✓ |
| Volume discount pricing | — | — | ✓ | ✓ | ✓ |
| Ticket Autopilot | — | — | — | ✓ | ✓ |
Memberships
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Sell memberships and annual passes | — | — | ✓ | ✓ | ✓ |
| Membership QR admission across assigned events | — | — | ✓ | ✓ | ✓ |
| Membership visit limits | — | — | ✓ | ✓ | ✓ |
| Members-only tickets | — | — | ✓ | ✓ | ✓ |
| Member pricing and free member tickets | — | — | ✓ | ✓ | ✓ |
Add-ons
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Event add-ons (workshops, extras, upgrades) | — | — | ✓ | ✓ | ✓ |
Ticket Delivery & On-Site Tools
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| PDF tickets with QR codes | — | ✓ | ✓ | ✓ | ✓ |
| PDF tickets attached to emails | — | ✓ | ✓ | ✓ | ✓ |
| Apple Wallet & Google Wallet tickets | — | ✓ | ✓ | ✓ | ✓ |
| Add attendees manually | — | ✓ | ✓ | ✓ | ✓ |
| Mobile scan app | — | ✓ | ✓ | ✓ | ✓ |
| Self check-in kiosk mode | — | — | ✓ | ✓ | ✓ |
| On-site POS ticket sales | — | — | ✓ | ✓ | ✓ |
| Print QR-coded tickets (POS / Star printers) | — | — | ✓ | ✓ | ✓ |
Communications
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Ticket confirmation emails | — | ✓ | ✓ | ✓ | ✓ |
| Event reminder emails | — | ✓ | ✓ | ✓ | ✓ |
| Receipt delivery via email | — | ✓ | ✓ | ✓ | ✓ |
| Event ended emails | — | — | ✓ | ✓ | ✓ |
| Announcement emails | — | — | ✓ | ✓ | ✓ |
| Custom PDF attachments in emails | — | — | 1 file | Unlimited | Unlimited |
Forms & Waivers
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Registration questions | — | ✓ | ✓ | ✓ | ✓ |
| Apply questions to specific tickets | — | — | ✓ | ✓ | ✓ |
| Digital waiver collection & signatures | — | — | ✓ | ✓ | ✓ |
Promo Codes & Discounts
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Create promo codes | — | ✓ | ✓ | ✓ | ✓ |
| Percentage or fixed amount discounts | — | ✓ | ✓ | ✓ | ✓ |
| Apply to all or specific tickets | — | ✓ | ✓ | ✓ | ✓ |
| Unlimited usage codes | — | ✓ | ✓ | ✓ | ✓ |
| Ticket usage limits (e.g., first 100 uses) | — | — | ✓ | ✓ | ✓ |
| Scheduled start time | — | — | ✓ | ✓ | ✓ |
| Scheduled end time | — | — | ✓ | ✓ | ✓ |
| Multi-event promo codes | — | — | ✓ | ✓ | ✓ |
| Volume discounts (bulk ticket pricing) | — | — | ✓ | ✓ | ✓ |
Analytics & Reporting
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Basic ticket sales overview | ✓ | ✓ | ✓ | ✓ | ✓ |
| Sales analytics | — | — | ✓ | ✓ | ✓ |
| Check-in analytics | — | — | ✓ | ✓ | ✓ |
| Event page view analytics | — | — | ✓ | ✓ | ✓ |
| Abandoned cart analytics | — | — | ✓ | ✓ | ✓ |
| Export attendees (CSV) | — | ✓ | ✓ | ✓ | ✓ |
| Campaign tracking links | — | — | 3 per event | Unlimited | Unlimited |
Team & Management
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Invite team members | ✓ | ✓ | ✓ | ✓ | ✓ |
| Add multiple hosts | — | — | ✓ | ✓ | ✓ |
| Multi-organizer account structure | — | — | — | — | ✓ |
Branding & White-Label
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Custom branding (logo & colors on tickets, emails, pages) | — | — | ✓ | ✓ | ✓ |
| Custom ticket & email labels | — | — | — | ✓ | ✓ |
| Remove TicketSpot branding from emails | — | — | — | ✓ | ✓ |
| Full white-label mode | — | — | — | ✓ | ✓ |
| Custom domains (event + site) | — | — | — | ✓ | ✓ |
| Custom domain for dashboard | — | — | — | ✓ | ✓ |
Integrations
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Eventbrite import | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ticket Tailor import | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ticket Spice import | ✓ | ✓ | ✓ | ✓ | ✓ |
| Google Calendar | — | ✓ | ✓ | ✓ | ✓ |
| Zoom | — | ✓ | ✓ | ✓ | ✓ |
| Twitch | — | ✓ | ✓ | ✓ | ✓ |
| Zapier | — | — | ✓ | ✓ | ✓ |
| Mailchimp | — | — | — | ✓ | ✓ |
| Instant ticket download on Shopify thank-you page | — | ✓ | ✓ | ✓ | ✓ |
| Full API access | — | — | — | — | ✓ |
Marketplace
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Multi-host marketplace with revenue sharing | — | — | — | — | ✓ |
Support
| Feature and guide | Free | Professional | Business | Business+ | Platform |
|---|---|---|---|---|---|
| Email support | ✓ | ✓ | ✓ | ✓ | ✓ |
| Priority support | — | — | — | ✓ | ✓ |
| Dedicated account manager | — | — | — | — | ✓ |