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Open Design → Tickets & Passes and choose Select Ticket Type. Ticket PDF, Ticket Receipt PDF, Membership PDF, Apple Pass, Star MC Print3, and Boca Printer have separate settings. See Tickets and passes for membership and printer formats.
Ticket format menu with Membership PDF and Apple Pass highlighted

Choose the document or pass to customize.

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Basic ticket PDF

Choose Ticket PDF → Basic to change visibility, labels, and colors. The basic settings update automatically; wait for the update before downloading a sample.
Basic Ticket PDF settings with attendee name, QR code, and site logo highlighted

Basic ticket settings control the details shown on the PDF.

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Custom ticket designer

Design mode provides format tabs, text and QR placement, and a separate Save action. This demonstration layout has not been saved.

Design mode provides format tabs, text and QR placement, and a separate Save action. This demonstration layout has not been saved.

The Basic / Design switch enables custom ticket design on Business Plus. The switch saves immediately. Canvas changes use the designer’s separate Save button.
  1. Switch to Design and select a print-format tab.
  2. Use Add Format (the plus button) to choose another available paper or badge format. Each tab has its own canvas and dimensions supplied by that format.
  3. Add text and QR elements, place them on the canvas, and drag or resize them.
  4. Select a text element to edit its content, insert personalization tokens, and change its formatting.
  5. Click Save to save the format designs. A dot beside the tab name indicates unsaved changes.
  6. Download a ticket in the corresponding format to check actual attendee data and the QR code.
Select a text element to edit its wording, tokens, formatting, color, and size. Save stores the format designs.

Select a text element to edit its wording, tokens, formatting, color, and size. Save stores the format designs.

Search the token menu, then use the insert or copy icon beside an attendee or event field.

Search the token menu, then use the insert or copy icon beside an attendee or event field.

To include seating information, select a text element, open Tokens…, and insert Attendee Assigned Seat. Position it in the design and save. Re-save an older design to regenerate its template, then download a ticket for an attendee with an assigned seat to check the result. The token displays the saved assignment; it does not book a seat. To remove a format, close its tab and confirm Remove Format. This removes its design elements. The last format cannot be removed. Save after changing the set of formats.
Each print format has its own canvas. Standard Badge is designed separately from the A4 ticket.

Each print format has its own canvas. Standard Badge is designed separately from the A4 ticket.

Closing a format asks for confirmation before removing its design. This example was cancelled.

Closing a format asks for confirmation before removing its design. This example was cancelled.

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Ticket receipt PDF

Choose Ticket Receipt PDF to set receipt visibility and labels. Hiding a payment or tax label does not change the order calculation.
Ticket Receipt PDF settings

Receipt settings control the customer, order, payment, and total labels.

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Apple Pass

Choose Apple Pass to show or hide venue, date/time, ticket, attendee, QR code, logo, and site name. Keep Show QR Code enabled when the pass is used for admission.
Apple Pass settings including the QR code visibility control

Apple Pass has its own visibility settings.

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Verify the finished output

The design preview helps check presentation. Download a PDF from a synthetic attendee’s order to verify actual names, event details, seat assignments, and QR codes. Use Print ticket → Print A4 in attendee management for the full-page ticket; custom badge output requires an enabled design. Check wallet passes on a compatible device and printer formats on the actual printer.
Downloaded A4 ticket for Taylor Demo with the Standard ticket and seat Patio de butacas–1–19

Actual A4 ticket PDF from a synthetic Demo order, showing the attendee, assigned seat, and admission QR code.

See the complete design option reference and attendee details guide.