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A self check-in kiosk gives attendees a dedicated event check-in screen. It is a separate surface from the staff mobile scanner and the ticket-sales POS app.
  1. Open a saved event and find the kiosk controls in Event Details. Choose the link expiry and click Generate Kiosk URL. Copy the resulting Kiosk URL.
  2. Open Design → Attendee Communication → Self Check-In Kiosk to customize the kiosk presentation.
  3. Open the event’s kiosk link on the device attendees will use and choose a full-screen presentation suitable for the venue.
  4. Verify the displayed event and date, then use a test attendee to complete the on-screen lookup and check-in flow.
  5. Check the attendee record and check-in analytics to confirm the result.
  6. Position staff nearby to help with missing tickets, invalid entries, or accessibility needs.
Check the displayed expiry before the event. Use Generate New Kiosk URL if expired, or Regenerate when replacing the link, then update the device with the current URL. Keep the kiosk connected during operation. For staff scanning in a venue with unreliable internet, prepare the mobile offline workflow separately. Kiosk check-in and POS ticket printing have different setup paths. Use the printer guide for the supported POS printers and verify any badge-printing equipment with the kiosk workflow before relying on it at the door.