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Track event attendance by comparing tickets sold with unique attendees checked in. Open Analytics, select an event or occurrence, and choose Attendance. Choose a range that includes the expected arrivals. Use the mobile QR-code scanner to record admission; this report reviews the resulting check-in activity. Screenshots use illustrative data.

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Attendance totals and activity

The summary shows Tickets Sold, Checked In, No-shows, and Attendance. Checked In and attendance percentage use unique attendees; scanning someone again must not count as another attendee. For an upcoming or ongoing event, people who have not checked in may still arrive later.
Attendance totals and Check-in Activity distinguish people from scans.

Illustrative analytics data. Attendance totals and Check-in Activity distinguish people from scans.

Turn on Include repeat scans to inspect repeat scanning. A separate Scans total appears, and the timeline includes the repeated activity. The sold count, unique checked-in count, no-shows, and attendance percentage remain based on unique attendance.
Include repeat scans adds scan activity without increasing unique attendance.

Illustrative analytics data. Include repeat scans adds scan activity without increasing unique attendance.

Use Group by to inspect the arrival pattern at an appropriate interval. Hover over the timeline for bucket values.

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Check-ins by Ticket Type

Each ticket type shows checked-in versus sold, configured capacity, percentage checked in, and the number not checked in. This helps compare arrival progress across ticket types.
Compare attendance and remaining arrivals by ticket type.

Illustrative analytics data. Compare attendance and remaining arrivals by ticket type.

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Attendees table

The table contains people with check-in activity. It is not a list of everyone who bought a ticket. To find people who never checked in, use the event’s Attendees dashboard. Search this page… matches the loaded page’s name, email, or ticket type. All ticket types narrows that loaded page as well; it does not search every server page. Pagination loads another page, with 25, 50, or 100 rows per page. The columns are Attendee, Ticket, Status, and Check-in time.
Search and ticket-type filtering apply to the loaded attendee page.

Illustrative analytics data. Search and ticket-type filtering apply to the loaded attendee page.

With repeat scans enabled, choose Scanned N Times to open All Scan Times for that attendee. Otherwise the table displays the check-in timestamp.
Open the repeat-scan count to inspect every recorded scan time.

Illustrative analytics data. Open the repeat-scan count to inspect every recorded scan time.

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Export

The top Export CSV currently requests unique attendance regardless of the repeat-scan toggle. It does not carry the table search or ticket-type selection.
In the reviewed build, this Attendance export calls a summary endpoint that does not generate CSV. The downloaded file may contain JSON even though its name ends in .csv. Use the attendee dashboard’s check-in export for a usable check-in file while this issue is corrected.