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Use a saved event with multiple dates when some dates need different ticket offers, titles, or capacity. Start in Events → Edit event → Dates & Times, then click the date’s row to open its drawer. For a time-based schedule, use Day Settings & Tickets for the day. The row’s More → Advanced settings opens the separate occurrence editor.

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Shared or custom tickets

Use custom tickets reveals Copy the event’s tickets and Start empty. Choosing one changes this date’s ticket source immediately.

Use custom tickets reveals Copy the event’s tickets and Start empty. Choosing one changes this date’s ticket source immediately.

Click a date row to open its drawer. The inheritance summary identifies the event defaults; shared tickets are shown for reference.

Click a date row to open its drawer. The inheritance summary identifies the event defaults; shared tickets are shown for reference.

  1. Choose the ticket source for the date.
  2. For custom tickets, add or edit ticket names, prices, quantities, limits, access rules, admission rules, and seating categories as needed.
  3. Use Save changes for edited ticket fields and date overrides. Resolve validation errors and wait for the save to finish. Discard abandons unsaved field changes.
  4. Open that date in the public selector, then compare a second date to confirm the intended scope.
Selecting Copy the event’s tickets, Start empty, or confirming a return to shared tickets changes the ticket source immediately. Discard does not undo a ticket-source change. To return to the previous source, select it explicitly.

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Return a date to shared tickets

Select Use event tickets and confirm. The date stops selling its custom tickets and uses the event offer again. Custom tickets remain stored; selecting custom tickets again can restore them. Verify the inheritance summary after reloading.
Select Use event tickets to return to the shared offer. Confirm that the custom tickets will stop selling; they remain stored for reuse.

Select Use event tickets to return to the shared offer. Confirm that the custom tickets will stop selling; they remain stored for reuse.

After confirming, the date uses the event tickets again. Its own tickets are retained but no longer sold while shared tickets are selected.

After confirming, the date uses the event tickets again. Its own tickets are retained but no longer sold while shared tickets are selected.

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Custom-date ticket options

After copying, this date owns its ticket list. Edit, duplicate, remove, reorder, or add tickets here without changing other dates.

After copying, this date owns its ticket list. Edit, duplicate, remove, reorder, or add tickets here without changing other dates.

Use the pencil beside a custom ticket to open its editor. Add a ticket creates a draft row; the duplicate and remove icons manage the date’s own list. Use the up/down arrows to change ticket order. The drawer’s Save changes saves ticket edits together with date overrides; resolve any validation errors before leaving.
The current day editor’s Stop check-in after a while / Until saves a delayed opening after the event starts, despite its label. Limit how long entry stays valid / For saves the late cutoff relative to event start. Review the ticket timing reference and test admission before changing a live event.
The sections below show the current controls. Examples are unsaved form states. Installments require Business access and a connected Stripe account with payments enabled.
Custom date ticket → Ticket and price. These controls apply to this date’s own tickets; use Save changes in the date drawer to save edits.

Custom date ticket → Ticket and price. These controls apply to this date’s own tickets; use Save changes in the date drawer to save edits.

Custom date ticket → How many. These controls apply to this date’s own tickets; use Save changes in the date drawer to save edits.

Custom date ticket → How many. These controls apply to this date’s own tickets; use Save changes in the date drawer to save edits.

Turn off Start selling immediately to configure Sales open. Choose an opening earlier than Sales close; this unsaved form shows the controls before a valid schedule is entered.

Turn off Start selling immediately to configure Sales open. Choose an opening earlier than Sales close; this unsaved form shows the controls before a valid schedule is entered.

Custom-day Fees and tax can pass or absorb service fees, add a fixed booking fee, allow opting out, and exempt the ticket from tax. This example is unsaved.

Custom-day Fees and tax can pass or absorb service fees, add a fixed booking fee, allow opting out, and exempt the ticket from tax. This example is unsaved.

Custom date ticket → Access & pricing. These controls apply to this date’s own tickets; use Save changes in the date drawer to save edits.

Custom date ticket → Access & pricing. These controls apply to this date’s own tickets; use Save changes in the date drawer to save edits.

Hidden tickets require an access code. Manual approval and paying later are separate controls; this unsaved example shows the code field.

Hidden tickets require an access code. Manual approval and paying later are separate controls; this unsaved example shows the code field.

Enable a check-in timing control to show its amount and unit. The current day-editor labels should be checked against the saved admission behavior before changing a live event.

Enable a check-in timing control to show its amount and unit. The current day-editor labels should be checked against the saved admission behavior before changing a live event.

A group ticket sells other tickets together. Add component tickets and quantities; this unsaved example shows the group setup.

A group ticket sells other tickets together. Add component tickets and quantities; this unsaved example shows the group setup.

Autopilot rules specify a time before the event starts or ends and an action. Review the rule and any conflicts before saving.

Autopilot rules specify a time before the event starts or ends and an action. Review the rule and any conflicts before saving.

Custom-date Seating section with Demo Theater, Uses event seating, and Standard category selected

The date ticket's Seating section uses the chart assigned to that occurrence and shows whether it inherits the event chart. Select the categories this ticket can book before saving.

Volume pricing adds quantity thresholds and a price per ticket. Installments remain unavailable until the required Stripe payment connection is enabled.

Volume pricing adds quantity thresholds and a price per ticket. Installments remain unavailable until the required Stripe payment connection is enabled.

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Date overrides

The date drawer shows Capacity, Waitlist, and Title with an option to use the event’s value or customize the date. Turning off an override returns it to the event’s current value. Use 0 for invitation-only access from the start; leave the custom threshold blank for the existing waitlist behavior. The threshold must fit the effective capacity for that date; see capacity-limited waitlists. Booking label (optional) replaces the displayed date or time in the booking selector, for example with “Spring 2027.” It accepts up to 80 characters. Leave it blank to show the date or time; scheduling and availability still use the actual dates.
Date capacity set to 30 and waitlist threshold set to 25

Use Customize to set capacity and waitlist thresholds for one date. This example is an unsaved form state.

Custom date title and optional booking label highlighted

The custom title and booking label affect this date. Save changes commits the fields; Discard abandons unsaved edits.

Check inheritance before changing a series: an overridden date can intentionally differ from its parent. For time-based schedules, check both the day and its individual time slots.

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Sell a pass for the whole event

In Dates & Times → Specific Dates, enable Sell a pass for the whole event to offer one ticket covering every day alongside individual-date tickets. This option is specific to Specific Dates; a recurring schedule does not automatically create an all-dates entitlement. Configure the whole-event offer and date-specific tickets, then review Design → Widget → Display → Event details for Offer an all-sessions pass and Offer single sessions. Turning both display choices off selects all-sessions access automatically and skips date/time selection; test that this matches the offer. Do not add parent and child capacities together to describe the number of places available. Verify the actual date and pass availability in checkout.

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Assigned seating and Shopify

Custom day tickets need category assignments for the chart used by that date. Resolve any seating setup error before saving; use Retry seating setup when shown. Check the map on the same occurrence customers will book. After changes to a Shopify event’s ticket offer, update its linked product and test that date in the Shopify Ticket Selector. Confirm the purchased date, ticket, and seat in attendee records.