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Open Events → Edit event → Checkout Complete to change the message shown after checkout. Use it for arrival instructions, what to bring, or a short thank-you. The page also provides ticket downloads.

Customize your message

  1. Select a Property, such as Event Title.
  2. Use Copy beside Token to copy the complete placeholder, including its braces.
  3. Paste the token into Message and write the rest of your instructions. Copying a token does not insert it into the editor automatically.
  4. Format the message with bold, italic, underline, links, or lists.
  5. Save the event, then complete a test registration to inspect the final message and ticket links.
Choose a Property, copy its complete token (for example {{event_title}}), and paste it into Message. Save the event to use this text after checkout; shared styling is configured in Design.

Choose a Property, copy its complete token (for example {{event_title}}), and paste it into Message. Save the event to use this text after checkout; shared styling is configured in Design.

For example:
Use the property picker for available token names instead of typing a label as plain text. Ticket Spot replaces valid tokens with the order’s event or attendee data.

Change the shared page design

Click Design in the introduction to open Design → Communication → Checkout Complete. This controls shared appearance and labels; the event editor controls this event’s message. Check the pending-approval variant too if your tickets require approval. See communication design, multilingual communications, and ticket approval.