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Use the Ticket Spot mobile app for QR code event check-in. Scan the attendee’s ticket with your phone, review the admission result, and open their record when you need more details. Start with mobile app setup if you have not installed the app or selected your event. Step 1: Log in to your Ticket Spot account and click on the Check-In tab to scan your ticket. click-checin-btn Step 2:Use the mobile scanner to point your camera at the QR code on the attendee’s ticket and complete the check-in once the code is detected. scanner Step 3: Once the scan is complete, a confirmation message will appear showing that the ticket is valid and the Check-In Successful. checkin-success To continue checking in more attendees, click the Scan Another Ticket button to start a new scan. click-scan-another-ticket You can also view the attendee’s full details by clicking on the Attendee details button. For more information, check the Attendee details documentation.

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Check the result before admission

A readable QR code is not by itself a successful check-in. Review the displayed ticket, event, date, and status. Resolve used tickets, canceled registrations, or check-in-window errors with an authorized host. Prepare offline scanning before losing connectivity. Use event attendance reports to compare unique arrivals and repeat scans, or export attendee and check-in data for an attendance file.

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Use an external scanner

On the app’s site list, enable External Scanner for a connected scanner; leave it off for the phone camera. Open the scanner and scan tickets. Rapid external scans queue while earlier scans are processed, so wait for each result before admitting guests. After reviewing attendee details, Scan Another Ticket returns to the saved scanner mode. If a scan or camera session is interrupted, return to scanning and check the displayed result before repeating it. A timeout alone does not prove a ticket was checked in. See group check-in for a booking with several guests.

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Scan independent ticket checkpoints

For the checkpoint release, the updated scanner displays the signed-in account’s assignment and shows whether that checkpoint was redeemed or already used. The same regular ticket QR can remain valid at other included checkpoints. These redemptions require an online connection. See Ticket checkpoints for the release prerequisites and setup.