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The Mailchimp integration connects Mailchimp Transactional (Mandrill) for event-email templates. It requires a Transactional account and API key; a regular Mailchimp Marketing audience is a separate product.

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Connect the account

  1. Open Integrations → Marketing Automation.
  2. Find Mailchimp and choose Connect.
  3. Paste the API key from your Mailchimp Transactional account into API Key.
  4. Choose Connect and wait for the connection result.
Open Integrations and choose Connect on the Mailchimp card. External authorization is a separate step.

Open Integrations and choose Connect on the Mailchimp card. External authorization is a separate step.

Paste a Mailchimp Transactional (Mandrill) API key in the connection form. This capture uses an empty field and does not connect an account.

Paste a Mailchimp Transactional (Mandrill) API key in the connection form. This capture uses an empty field and does not connect an account.

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Use a template in an event

In the event’s Email Communication settings, choose Mailchimp where the email-provider option is available. Mailchimp delivery requires Business Plus. Select an available template and sender configuration, keep personalization fields intact, and test delivery to a demo recipient before using the campaign for attendees. Connecting the account alone does not create an attendee audience-sync workflow. Ticket Spot’s Mailchimp flow validates the Transactional key and uses its template-email delivery API.

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Review or disconnect

View Details explains the integration’s capabilities. On a connected card, use its three-dot menu for the available actions. Disconnect removes the Ticket Spot connection; review any event campaigns that still select Mailchimp before disconnecting.