Event Hosts

Open Events → Edit event → Hosts. Event hosts can help manage this event, support attendees, check tickets, or appear publicly when host display is enabled. Event roles are separate from site-wide team access.

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Event hosts

Event invitations apply to this event. A site-level team role is separate: someone who already has Admin or Manager access to the site keeps that access when added as a host.

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Invite a host

1. Under Manage Hosts, click Add Host.
2. Choose Select Team Member, or use Or Enter Email Manually.
3. Complete First Name and Last Name.
4. Select the appropriate Role.
5. Click Add Host to send the event invitation. It appears under Pending Invitations until accepted; it does not immediately become an active host.

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Support attendees without revenue access

Choose Support when inviting a host, or edit an active host and change their role to Support. The invitation must be accepted before access is granted. Support staff sign in, select the site’s workspace, and open Attendee dashboard on their assigned event. They can search the attendee list, open attendee details, update contact information, review answers and notes, resend ticket confirmations, and check guests in. Attendance counts remain visible; money values and financial actions are hidden. Attendee and check-in exports contain operational information without ticket prices or totals. This role applies only to assigned events and their recurring dates. Opening another event or attendee directly does not grant access. Removing the host or changing their role updates their access. Someone with separate site-wide Admin or Manager permissions keeps that broader access; choose an account without those roles when revenue must be hidden. For access across the whole site, use Support Manager in Invite Team.

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Check in as a Ticket Checker

After accepting the invitation, sign in and select the event’s site. Only events assigned to you appear. Select Scan tickets on an event card, then scan a ticket using a USB or Bluetooth scanner in keyboard mode, or enter its code. You can also use the Ticket Spot mobile app. The scanner displays the admission result and the ticket details needed for check-in. It does not open the attendee dashboard or reveal email addresses, phone numbers, order totals, ticket prices, or revenue. A ticket for an event you are not assigned to is rejected. For a recurring event, the assignment also covers its booked dates. Ticket Checkers use online scanning. Full offline attendee-list downloads and name-based attendee browsing are not available to this role. For a checkpoint event, an owner or administrator must assign the checkpoint before scanning.

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Active members

Select Active Members to see accepted, active hosts and their role badges. Use the pencil icon to edit a host’s First Name, Last Name, or Role, then choose Save Changes. The email address is read-only. Use the remove icon and confirm to remove an eligible host from the event. The event owner’s row does not offer removal. Removing an event host does not revoke separate site-team permissions they may hold.

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Pending invitations

Select Pending Invitations to inspect invitations awaiting acceptance. Open a row’s actions menu to Resend Invitation or Delete it. Resending sends another invitation email; deleting asks for confirmation.

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Show hosts to attendees

Configure host visibility in Event Page design and Widget Display settings. Use this event’s Display Settings to override its host name, logo, and Meet the Host content. For site-wide collaborators, use Invite Team.

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Assign an event checkpoint

For the checkpoint release, owners and administrators can select a checkpoint below Role in an event host invitation or edit an active host’s assignment. The assignment appears when Ticket Checker is selected. Changing the host to another role clears the checkpoint assignment when saved. See Ticket checkpoints for the release prerequisites and illustrated workflow.