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Choose the intended workspace, then open Invite Team in the top navigation. Team Management separates Active Members from Pending Invitations.
Invite Team separates Active Members from Pending Invitations. The owner row has no removal menu; personal email values are concealed.

Invite Team separates Active Members from Pending Invitations. The owner row has no removal menu; personal email values are concealed.

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Send an invitation

  1. Select Invite Team Member.
  2. Enter the person’s Email.
  3. Choose the Role matching their responsibilities.
  4. Select Add to send the invitation.
  5. Review Pending Invitations while waiting for acceptance.
Invite Team Member offers Admin, Ticket Checker, Support Manager, and Event Manager. Enter an email and choose a role; Add sends the invitation.

Invite Team Member offers Admin, Ticket Checker, Support Manager, and Event Manager. Enter an email and choose a role; Add sends the invitation.

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Available roles

Ticket Checkers use Scan tickets on an event card or online scanning in the Ticket Spot mobile app. This role does not download the full offline attendee list. Use an event-specific Ticket Checker invitation when a person should scan only selected events. Existing broader site roles continue to grant their own access. Use the event-level Support role when someone should support attendees only for selected events. Existing accounts may show legacy role names. The current invitation picker offers the four roles above. The workspace owner is listed separately and has no removal menu. Workspace team access and event-specific hosts are configured separately. See Manage invitations to review statuses and change existing access.

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Assign checkpoint scanning staff

For the checkpoint release, choose Ticket Checker to show Checkpoint assignment below Email and Role. Choose an event and checkpoint, then use + Add event to add another event or the trash icon to remove a row. One staff account can scan a different checkpoint at each event. Assignments appear only for Ticket Checkers; Admins can select any active checkpoint in the dashboard scanner. Changing a staff member to another role clears their checkpoint assignments when saved. See Ticket checkpoints for release prerequisites, setup and screenshots.