Attendee Details

Attendee Details provides a quick way to view and manage information for each attendee during an event. Here, you can review their registration details, update their check-in status, access order information, and add internal notes as needed. This guide explains how to navigate the attendee information view and use each option effectively while managing event check-ins. Step 1: Log in to your Ticket Spot account and select the Site where you want to view attendee details for an event. Step 2:A dashboard will open where you can view events under the All, Upcoming, and Past tabs. Step 3: Select the event (e.g., Classical Historian) to view its attendee list and access detailed information for each attendee. Step 4: The Event dashboard displays key details such as date, time, and attendee counts. You can quickly see how many attendees are Attending, Checked in, or Not Attending. Use the tabs to filter and view specific groups of attendees.

• All - View the complete attendee list for the event, including every registration.
• Attending - See attendees who have confirmed they will attend the event.
• Checked-In - View attendees who have already checked in at the event.
• Not Attending - See attendees who have declined or are marked as not attending.

Step 6: Click on any attendee from the list to view more details about that particular attendee. Step 7: Review the attendee details to see all the information associated with that attendee.

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Manage Attendee Actions

You can manage attendees directly from the attendee details view. This includes editing the attendee’s name and updating their attendance status based on their check-in activity during the event.

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Edit Name

Use the Edit Name option if you need to correct or update the attendee’s name. This helps ensure that attendee records remain accurate for reporting and check-in tracking.

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Change Attendee Status

You can update the attendee’s status using the dropdown options:

• Attending – The attendee is expected to attend.
• Checked-In – The attendee has arrived and successfully checked in.
• Not Attending – The attendee is marked as not attending.

These options allow you to keep the attendee list updated throughout the event.

Note: The Status changes feature is only available for live events, and the options will not be visible once an event has ended.

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Review responses and signed waivers

Open an attendee from the event list or a scan result, then choose Responses. The tab can show the number of answers. Review each question and its saved answer; checkbox answers display their checked state. A missing answer is not the same as an unchecked response. For waivers, check the recorded confirmation: Acknowledged, Not acknowledged, Waiver signed, Confirmation incomplete, or No confirmation recorded. When present, review the signer’s name, time, and signature. Tap a signature to enlarge it. View waiver expands saved text; View waiver document opens the linked/uploaded document. An unavailable signature or failed document link does not establish that the waiver was completed. Use the organizer Attendee Dashboard to review and edit ordinary answers. Signed waiver evidence is separate from ordinary editable answers.

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Check in everyone in an order

1. Open the attendee and tap Order Details.
2. Under Tickets in Order, review each ticket and its check-in state. Open an individual attendee when you need their details.
3. Choose Check In All when nobody has arrived, or Check In Remaining when some tickets are already checked in. The count identifies the remaining eligible tickets.
4. Review the result. Already checked-in tickets are skipped; records not marked attending are not included. If some fail, review those tickets and retry only the remaining eligible guests.

All Tickets Checked In means the displayed group is complete. No tickets available to check in can also appear when no eligible attending tickets remain; it is not proof that every record checked in successfully. The app reports partial failures separately.