The Mobile Check-in settings help you manage how attendees are checked in when their tickets are scanned at the event. You can choose to check in an entire order with a single scan or check in each attendee individually. These options give you flexibility to match your check-in process with the size of your event and how your guests typically arrive. Let’s get started 🚀 Step 1: Log in to your Ticket Spot account and click on the Site Settings tab from the top navigation bar.Documentation Index
Fetch the complete documentation index at: https://docs.ticketspotapp.com/llms.txt
Use this file to discover all available pages before exploring further.
| Option | Description | Example |
|---|---|---|
| Auto Check-in Entire Order on Scan | Checks all the tickets in order when you scan any one ticket. | A family or group arrives together. One scan checks everyone in. |
| Auto Check-in Individual Attendee on Scan | Checks in one attendee at a time. Each ticket must be scanned separately. | Helpful when you need to verify each attendee individually. |
Best Practices
- Choose the right mode based on how your attendees typically arrive (groups vs. individuals).
- Test your check-in method before the event using a sample ticket.
- Train your staff so they understand whether you’re using group check-in or individual check-in.
- Use a device with a reliable camera for faster and smoother scanning during entry.