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Open Design → Widget → All Settings → Checkout for the selected widget. The sections are Date & time on the checkout page, Promo & access codes, Attendee information, Cart & pricing, and Multi-event cart.
  1. Choose checkout date/time formats and which start/end values and timezone to show.
  2. Enable Show promo code field for discounts and Show access code field for hidden-ticket codes. Choose whether either input opens automatically and where promo codes appear.
  3. Turn on Collect attendee details for each ticket if each guest must supply their own information. Enable Ask buyers to re-enter their email to require matching entries.
  4. Choose whether to show remaining ticket quantity, hide the cart summary, or hide the free-ticket price label.
  5. Wait for saving, then complete a test checkout using the installed widget.
See the complete checkout reference for every control. Configure actual ticket rules in Tickets and question requirements in Additional Info.

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Cart across multiple events

Open Checkout → Multi-event cart and turn on Allow a cart across events and time slots to let buyers collect tickets across events or time slots and pay once. This setting applies to every widget on the site. With it off, checkout contains one event selection and its add-ons.
All Settings → Checkout → Multi-event cart enables one cart across events and time slots for this site.

All Settings → Checkout → Multi-event cart enables one cart across events and time slots for this site.

The same site-wide switch is also available as Settings → General → Enable Cart. Changing either location affects the same site setting. It is separate from Hide the cart summary, which only changes the checkout presentation. To check the result, add tickets from one event or time slot, return to the event list, add another eligible selection, and review both in the cart before payment. Recheck quantities, dates, required companion tickets, and seat availability. For Shopify’s product-page flow, also verify the Ticket Selector and Shopify cart handoff. Choose Add to Cart, then Back to Events to keep browsing or Go to Payment to review. The cart button shows the current ticket count. The Ticket Spot browsing cart is available in its standard checkout; waitlist registration, Shopify checkout handoff, and POS follow their own flows.
Attendee details with Add to Cart and Continue highlighted

Complete attendee details, then choose Add to Cart to keep browsing or Continue to review.

Added to Cart confirmation with Back to Events and Go to Payment highlighted

Choose Back to Events to keep browsing or Go to Payment to review the cart.

Cart review showing two free Standard tickets and the order total

Check events, quantities, attendee details, discounts, and the total before completing registration or payment.

Adding a selection checks availability and attendee details. It does not create a paid order or reserve ordinary ticket inventory. Seat holds still expire according to the seating checkout rules. Combined selections must belong to the same organizer, use the same currency, and pay the same receiving account. Otherwise they must be purchased separately. A combined checkout accepts up to 20 event/time-slot selections and 500 tickets or attendees; ticket-specific order limits still apply. Returning to the same event/time slot updates its existing cart selection. The browsing cart is kept in memory for the current page session. Reloading the page clears it. Keep the widget open while collecting selections, and check the final review before paying. Removing a ticket updates that selection’s quantity and associated attendee/seat data.

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Review totals and wallet payments

Before paying, customers review ticket quantities, attendee details, discounts, and the final total. Where the cart offers an event promo-code control, apply or remove the code for that event and check the updated total. Showing the input does not create a discount; configure promo codes first. Apple Pay or Google Pay appears only when Stripe, the checkout, and the customer’s device/browser support it. There is no separate switch for the checkout display improvements. If a payment error appears, review it and verify the order/payment status before retrying. Shopify handoff uses Shopify’s payment options. Configure Seat Hold Time in Minutes separately. Adding tickets to a cart does not extend the seat hold; starting payment renews a valid hold for the configured duration. To display the remaining hold time while buyers select seats, enable Show seat hold countdown in Quick Settings or All Settings → Display → Checkout & payment. It is off by default and does not change the reservation duration. See the countdown setup and buyer screenshots. Display → Checkout & payment contains ticket-first and combined date/time/ticket selection. Text → Checkout changes headings, buttons, per-attendee progress, copy-details actions, validation messages, and review-step wording. Design → Customize components styles the checkout. Hiding the cart summary or a free-price label does not change the price. Showing a promo or access-code input does not create a code. The Ticket Spot selector on Shopify hands the purchase to Shopify checkout; verify both parts.

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Current controls

All Settings → Attendee information — Attendee details and email confirmation. The circles identify Collect attendee details for each ticket and Ask buyers to re-enter their email.

All Settings → Attendee information — Attendee details and email confirmation. The circles identify Collect attendee details for each ticket and Ask buyers to re-enter their email.

All Settings → Promo & access codes — Promo and access-code fields. The circles identify Show promo code field and Open the promo code field automatically.

All Settings → Promo & access codes — Promo and access-code fields. The circles identify Show promo code field and Open the promo code field automatically.

All Settings → Cart & pricing — Checkout dates, availability and price summary. The circles identify Show how many tickets are left and Hide the cart summary.

All Settings → Cart & pricing — Checkout dates, availability and price summary. The circles identify Show how many tickets are left and Hide the cart summary.